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Samuel Hewlett

really bad customer service an... | By: hufely disapointed

For almost two months I asked the owner to help fix the script. He kept saying he was too busy to do the install himself. He asked me to give his "team" access to my cpanel and said they would install "over the weekend". They never did install. He then said he would install himself. The next day he said he was too busy and his "team" would install over the weekend. This went on for almost two months. He refused to email me the script and said only he or his team could install. That is unusual has most scripts can be self-installed no problems. I asked for a refund a few weeks ago due to what I felt was extremely poor customer service. He said he would refund after demanding I remove the script. Still no refund.